Outsourcing for Insurance Industry

Insurance agencies are forced to confront many challenges, such as diminishing margins, increasingly strict regulation and the difficult economic environment, which has made it exceedingly difficult to develop a competitive advantage. Many insurance providers are opting to create partnerships with BPO providers to remove the inefficiency of non-core tasks and stand out from their contemporaries. EsoftWorld provides effective insurance BPO services, to innovate processes and transform back office operations for companies in the insurance industry.

Outsourcing non-core processes is a great way for providers to reduce costs, while also increasing the amount of time to focus on the more important aspects of their operations. EsoftWorld has been providing cost-effective and efficient BPO services and has the capabilities to greatly enhance the performance of your organization.

Outsource Non-Core Processes To EsoftWorld To Optimize Your Performance

Insurance BPO services from EsoftWorld will help you achieve cost-effective growth.

Our services include:

Back Office Data Management

  • Data Entry
  • Data Conversion
  • Data Processing
  • Claims servicing/administration
  • Regulatory reporting

Call Center Services

  • Customer Service
  • Helpdesk
  • New business enquiries (inbound sales)
  • Outbound sales

Finance and Accounting

  • Claims processing
  • Accounts payable
  • Accounts receivable
  • Accounts reconciliation
  • Payroll processing
  • Financial analysis

Additional Services

  • Initial underwriting
  • Follow up

Outsourcing these back office tasks to EsoftWorld also provides the significant benefit of saving you of the drastic costs involved with establishing new infrastructure and providing training. At EsoftWorld, our extensively trained Insurance BPO professionals possess a comprehensive understanding of the insurance industry and are immediately able to transform your organization.